Privacy PolicyPolicy

Last Updated: January 1, 2025

Introduction

Huiyi.AI ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you about how we collect, use, disclose, retain, and protect your information.

Please read this policy carefully to understand our practices regarding your personal data and your privacy rights. By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you register an account, use our services, or contact us, we may collect your name, email address, phone number, job title, and company information.

Usage Data

We automatically collect information about how you use our services, including the pages you visit, your clicks, search queries, usage patterns, and feature usage.

Device Information

We may collect information about the device you use to access our services, including hardware model, operating system, unique device identifiers, network information, and IP address.

Content Data

When you use AISnap, we may process the content you upload, create, or share, such as documents, images, and other media.

How We Use Your Information

We use the information collected for the following purposes:

To provide, maintain, and improve our services
To create and manage your account
To process your requests and orders
To send confirmations, technical notices, updates, and security alerts
To conduct research and development for products and services
To respond to your comments and questions and provide customer service
To protect the security of our services and prevent fraudulent activities
To send you marketing and promotional communications based on your preferences

Information Sharing and Disclosure

We may share your personal data in the following circumstances:

With Service Providers: We may share your information with third-party service providers who help us deliver our services, such as cloud storage providers, payment processors, and analytics services.
With Your Consent: We may share your information with third parties after obtaining your explicit consent.
For Legal Reasons: We may disclose your information if required by law or in response to valid legal processes, such as a search warrant, court order, or subpoena.
To Protect Rights: We may disclose information to protect the rights, property, or safety of Huiyi.AI or its users.
Business Transfers: If we are involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

Data Security

We implement various security measures to protect your personal information, including encryption, access controls, and security protocols. However, please note that no information transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When your personal data is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Depending on the applicable laws in your region, you may have the following rights:

Right of Access: You have the right to request access to the personal data we hold about you.
Right to Correction: You have the right to request that we correct inaccurate or incomplete personal data.
Right to Deletion: In certain circumstances, you have the right to request that we delete your personal data.
Right to Restrict Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal data.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and have the right to transmit those data to another controller.
Right to Object: You have the right to object to our processing of your personal data.
Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at privacy@huiyi.ai or through our contact page.

Cookies and Other Tracking Technologies

We use cookies and similar technologies to collect information about how you use our services, to provide personalized experiences, and to improve our services. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our services.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

We look forward to hearing from you. Whether it's product inquiries, technical cooperation, or joining our team, please feel free to contact us through the following methods:

Email Address: privacy@huiyi.ai

Have questions? Please contact our privacy team for expert answers