Privacy PolicyPolicy

Last Updated: January 1, 2025

Introduction

Huiyi.AI ("we", "our", or "the Company") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you of how we collect, use, disclose, retain, and protect your information.

Please read this policy carefully to understand our practices regarding your personal data and your privacy rights. By using our services, you agree to the practices described in this privacy policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you register an account, use our services, or contact us, we may collect your name, email address, phone number, job title, and company information.

Usage Data

We automatically collect information about how you use our services, including the pages you visit, your clicks, search queries, usage patterns, and feature usage.

Device Information

We may collect information about the device you use to access our services, including hardware model, operating system, unique device identifiers, network information, and IP address.

Content Data

When you use AISnap, we may process the content you upload, create, or share, such as documents, images, and other media.

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide, maintain, and improve our services
  • Create and manage your account
  • Process your requests and orders
  • Send confirmations, technical notices, updates, and security alerts
  • Conduct research and development on products and services
  • Respond to your comments and questions and provide customer service
  • Protect the security of our services and prevent fraudulent activities
  • Send you marketing and promotional communications according to your preferences

Information Sharing and Disclosure

We may share your personal data in the following situations:

  • With Service Providers: We may share your information with third-party service providers who help us provide services, such as cloud storage providers, payment processors, and analytics services.
  • With Your Consent: We may share your information with third parties after obtaining your explicit consent.
  • Legal Requirements: We may disclose your information as required by law or in response to valid legal procedures, such as search warrants, court orders, or subpoenas.
  • Protect Rights: We may disclose information to protect the rights, property, or safety of Huiyi.AI or its users.
  • Business Transfers: If we are involved in a merger, asset sale, or bankruptcy proceeding, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

Data Security

We implement various security measures to protect your personal information, including encryption, access control, and security protocols. However, please note that no information transmission over the Internet is completely secure. While we strive to protect your data, we cannot guarantee the absolute security of information.

Data Retention

We will retain your personal data for the time necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your personal data is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Depending on the applicable laws in your region, you may have the following rights:

  • Access Right: You have the right to request access to the personal data we hold about you.
  • Correction Right: You have the right to request that we correct inaccurate or incomplete personal data.
  • Deletion Right: In certain circumstances, you have the right to request that we delete your personal data.
  • Restrict Processing Right: In certain circumstances, you have the right to request that we restrict the processing of your personal data.
  • Data Portability Right: You have the right to receive your personal data in a structured, commonly used, machine-readable format and have the right to transmit this data to another controller.
  • Objection Right: You have the right to object to our processing of your personal data.
  • Withdrawal of Consent Right: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected] or through our contact page.

Cookies and Other Tracking Technologies

We use cookies and similar technologies to collect information about how you use our services in order to provide a personalized experience and improve our services. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your use of certain features of our services.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will take steps to delete that information from our systems.

Policy Changes

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this policy periodically to understand how we protect your information.

Contact Us

We look forward to hearing from you. Whether it's product inquiries, technical cooperation, or joining our team, please contact us through the following channels:

Email Address: [email protected]

Have questions? Please Contact our Privacy Protection Team Get Professional Answers